

For Telehealth Companie
A compounding partner built for digital-health scale
AccuMix partners with telehealth organizations to deliver patient-specific compounds across Weight Management (medical weight-loss options), HRT, peptides & wellness, dermatology (incl. topical finasteride/minoxidil), sexual health, IV therapy, and allergy immunotherapy (SCIT & SLIT)—plus custom formulas your clinicians specify. Our BCSCP-led sterile operations, ISO Class 5/7 cleanrooms, and USP ⟨795⟩/⟨797⟩/⟨800⟩ programs support consistent quality, clear labeling, full lot traceability, and ~24-hour verification-to-ship timelines in states where we are licensed.
Why telehealth teams choose AccuMix
Operational reliability
Standardized formularies
Packaging for adherence
Documentation at scale
Titration/education inserts (where appropriate), re-order cues, and consistent naming conventions minimize support tickets and rework.
Multi-state reach
What we compound (examples)
Integrations
&
workflows
We start simple and scale as you grow. Choose any mix of the following, then add deeper integrations when volume warrants.
Intake options
eRx (recommended): Route prescriptions to AccuMix Pharmacy from your EMR/EHR.
Fax (fallback): Use [FAX] for universal compatibility.
Standards-based integration (when ready)
HL7 v2 (e.g., ORM order messages; status updates via ORU/ACK or agreed-upon events).
FHIR-based data exchange (when supported by your platform) for order metadata and status.
SFTP/CSV batch order drops for high-volume programs.
Webhook/API status callbacks for shipped/exception events.
Data handling & compliance
HIPAA: BAAs with all relevant vendors; PHI encrypted in transit and at rest; role-based access; audit logs.
No PHI in web forms: partnership/contact forms capture business info only.
EPCS: for controlled substances (e.g., testosterone), prescribers use their certified EHR eRx workflow.
Status & support
Named account manager; pharmacist hotline [PHONE]; agreed SLAs for response, verification, and fulfillment windows; optional weekly metrics.
Onboarding timeline
Week 0–1
Align & configure
Capabilities call; licensure/state mapping; volumes and target SLAs; formulary drafts; label/insert standards; points of contact.
Week 2
Pilot
10–50 prescriptions across 1–2 categories to validate intake, packaging, shipping, and communications.
Week 3
Scale
Add categories/states; enable HL7/FHIR/SFTP if desired; quarterly reviews and optimization.
Shipping
&
coverage
We ship only to states where we are licensed. During onboarding we’ll confirm current coverage and create a rollout plan that matches your licensed footprint and growth targets. Cold-chain protocols are used where required.
Compliance & quality
USP ⟨795⟩/⟨797⟩/⟨800⟩
FDA-registered suppliers
with COA verification; DEA-licensed for eligible controlled meds (dispensed where permitted).

FAQ
Frequently asked questions
Do you require a minimum volume?
No strict minimum. We scope a pilot to your size, then set SLAs appropriate to volume.
Can you ship directly to patients?
Yes—where permitted by state law and licensure. We’ll map coverage during onboarding.
How fast is fulfillment?
Most prescriptions ship within ~24 hours after pharmacist verification and Rx receipt (subject to regulations, inventory, and volume).
Can you support HL7/FHIR integration?
Yes. We support HL7 v2 order messaging and FHIR-based exchanges when your platform supports it. We also offer SFTP/CSV batch flows and webhook/API status callbacks.
What about Weight Management availability?
We follow federal and state requirements. Weight Management availability can change with shortage status and jurisdiction; we’ll advise program-by-program.
